FREQUENTLY ASKED QUESTIONS

What tools are necessary to install The Wood Bin, LLC Closet?  

All you need is a tape measure, pencil, level, screwdriver (preferably a powered driver), saw (preferably a chop saw or fine blade hand saw) and a basic proficiency with do-it-yourself projects and tools.

We also offer professional installation services if you are located within North Central Florida.  Install »

How is the closet shelving mounted?

This is an "off the floor" mounting system.  We utilize three universal bracket types that are secured onto the walls.  The shelves are then locked into the brackets.  Since the shelving covers the majority of the brackets, minimal hardware is in view.  Because the closet system is raised, floor space is open and clear of any obstructions.

What if my cut measurement is located in the middle of a shelf slat?

There are two ways to handle this.  One - The size of the shelf end bracket allows for short cuts. Therefore you may cut at the nearest slat side of your measurement.  Two - Make your cut using a fine-toothed straight handsaw.  Place the cut slat side facing the sidewall.

How do I know which products to order to complete my closet?

The best way to be sure that you order the necessary products is to visit our Design Information page.  You can submit your design request and receive a personal layout along with an itemized product listing.

Can I mix 12 inch shelving with a 16 inch shelves and tower?

Yes.  If you are using a deluxe adjustable shelf tower you must use a 16-inch shelf for the tower top and tower bottom.

Can I use the pass-through garment bar on a 12-inch shelf or the wood garment bar on a 16-inch Shelf?

Yes.  Each garment bar style is interchangeable between closet solution types. Since these are classified as custom modifications, download the individual part instructions for installation process.  Install »

Where do I locate the J-Hook when using a 12-inch Wood Angle Bracket?

Follow the normal installation instructions BUT place the metal J-Hook FLUSH with the front of the wood angle bracket.  Do NOT measure back 3 inches from the front.  Placing the J-Hook flush to front enables adequate space for clothing.

What if I have a question during the installation of my closet?

We are here to provide support to you.  We want you to complete your closet and be happy with the end result.  We provide specific installation instructions for you when your closet has been designed with us.  The instructions relate directly to your closet and the information that you have provided to us.  Should you still have a question, please call or email us.  If it is during normal business hours, we will make every effort to return your call that same day.  If the question arises during a weekend, send us an email.  We check our emails frequently and will respond as quickly as possible.  Our goal is to work with you in completing your project.  We like for our customers to be happy.

Will moisture have an effect?

To prevent warping, the manufacturer, John Louis Home uses only quality kiln dried wood. The wood is treated and the multi-layered finish process blocks moisture intake. As with any natural product, warping may occur when used in areas that contain overly excessive amounts of moisture.